Proof Pack / Customer Sign-Off

Get Sign-Off Before You Leave.

Checklist, snag notes, photos, and customer signature. Then Graftly generates a locked PDF record you can't argue with later.

Legal protection • Immutable once signed • PDF emailed automatically

THE PROBLEM

Every tradesperson knows this one

Customers "spot issues" when it's time to pay.

Memories change. WhatsApp messages get lost.You need a clean record of what was agreed and what was finished.

What's in the Proof Pack

Everything you need for watertight sign-off.

Trade-Specific Checklist

Run through the job with customer. Mark each item Pass, Snag, or N/A.

Snags with Photo Evidence

Log any issues. Add photo, description, and resolution (fixed / return / accept as-is).

Completion Photos

Final evidence photos with timestamps showing the finished work.

Customer Sign-Off

Customer signs on-screen. Creates legal proof of agreement and completion.

Locked Record

Once signed, the record is locked. PDF generated and emailed automatically.

Completion Certificate / Proof Pack PDF

Branded with your business name. Includes checklist summary, all photos, and customer signature.

The 60-Second Flow

From job done to signed off. Quick and professional.

1

Complete Job → Start Handover

Tap to start the sign-off process when work is done.

2

Run Checklist with Customer

Go through each item. Customer sees what you see.

3

Log Any Snags

Found issues? Photo them, describe them, agree the fix.

4

Add Final Evidence Photos

Completion shots with timestamps. Proof of work done.

5

Customer Signs → PDF Created

They sign on screen. Record locks. PDF emails automatically.

VARIATIONS

Scope creep? Solved.

Extra work requested? No problem.

Log a variation, send for approval, then it's added to the final invoice as "Agreed Extras".

This is huge for "moving the goalposts" disputes. Customer wants something extra? Log it, get them to approve, and it's added to the bill. No more arguing about what was "in scope".

Questions? Sorted.

No. Once signed, the record is locked. This protects both you and the customer from "I never agreed to that" disputes.

Yes. A PDF is generated and automatically emailed to you and the customer. Everyone has the same record.

This is customer sign-off and proof of completion. Where statutory certificates are required (gas, electrical, etc.), those are separate. This is your contractual proof.

The snag is logged in the system with photo evidence and agreed resolution. You can create a follow-up job for the fix.

Yes! Extra work requested? Log a variation, get approval, and it's added to the final invoice as "Agreed Extras". No more moving goalposts.

Try it on one job this week.

Get your first proper sign-off. Early Access is free.

No card required • Cancel anytime